ligaplay Casino & Sportsbook Data Care

This page describes what we collect when you use ligaplay and how we keep that data protected. We at ligaplay collect personal information only to operate your account, process deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity, and provide customer support during business hours.

Our privacy policy on ligaplay covers data collection, storage, third-party processors, your rights, cookies, and contact information. We do not sell your data to advertisers or marketing firms. We share your information only with payment processors, identity-verification services, and legal authorities when required by law. Our servers may sit outside your jurisdiction, but we encrypt all data in transit and at rest on ligaplay.

If you have questions about how we handle your data on ligaplay, our support team is available during business hours to clarify.

What data we collect on ligaplay

When you create an account on ligaplay, we collect your legal name, date of birth, email address, and phone number. We use this information to verify your identity and prevent fraud. We also collect your payment method details (bank account, e-wallet identifier) to process deposits and withdrawals on ligaplay. This information is encrypted and stored securely on ligaplay.

We collect transaction data on ligaplay—every deposit, withdrawal, and game session is logged with timestamps and amounts. We use this data to detect suspicious activity, resolve disputes, and comply with anti-money-laundering regulations. We also collect device information (IP address, browser type, operating system) to improve security on ligaplay and prevent unauthorized access.

We do not collect your location data on ligaplay unless you explicitly grant permission. We do not track your browsing history outside ligaplay. We do not sell your email address or phone number to third parties. Your data on ligaplay is used only for account operations, customer support, and legal compliance.

How we use your data on ligaplay

We use your personal data on ligaplay to create and maintain your account, process your deposits and withdrawals, verify your identity before your first withdrawal, and respond to your support requests. We also use your data on ligaplay to detect fraud, prevent account abuse, and comply with regulatory requirements in supported jurisdictions.

We analyze aggregated, anonymized data on ligaplay to improve our platform—for example, we track which slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are most popular, or which payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) users prefer. This analysis helps us optimize our service on ligaplay, but we never identify individual users in this process.

Third-party processors on ligaplay

We share your data on ligaplay with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to process your deposits and withdrawals. These processors have their own privacy policies, and we are not responsible for their data practices. We recommend reviewing their policies before using ligaplay.

We also share your data on ligaplay with identity-verification services to confirm your KTP or passport during account setup. These services use your data only to verify your identity and do not retain it after verification is complete. We share your data on ligaplay with legal authorities only when required by law or court order.

Payment processors

We share payment details with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks to process your transactions on ligaplay

Identity verification

We share your KTP or passport with third-party verification services on ligaplay; they do not retain your data after verification

Legal compliance

We may share your data on ligaplay with authorities if required by law or court order

No marketing sharing

We do not share your data on ligaplay with advertisers, marketers, or data brokers

Your rights on ligaplay

You have the right to access your personal data on ligaplay at any time. Contact our support team during business hours, and we will provide a copy of your data within 14 days. You also have the right to request correction of inaccurate data on ligaplay—for example, if your name or email is misspelled, we will update it immediately.

You have the right to request deletion of your account on ligaplay. We will close your account and delete your personal data within 30 days, except for transaction records that we are required to retain by law. You have the right to object to our use of your data on ligaplay for marketing purposes—we do not send marketing emails unless you opt in, and you can unsubscribe at any time.

If you believe we have mishandled your data on ligaplay, you can file a complaint with our support team. We will investigate and respond within 14 days. If you are not satisfied with our response, you may escalate your complaint to the data protection authority in your jurisdiction.

Cookies and tracking on ligaplay

We use cookies on ligaplay to remember your login session, store your language preference, and track your activity on our platform for security purposes. These cookies are essential to operate ligaplay and cannot be disabled. We also use analytics cookies on ligaplay to understand how users interact with our platform—for example, which pages are most visited, or how long users spend on each section.

You can disable non-essential cookies in your browser settings, but this may affect your experience on ligaplay. We do not use third-party tracking pixels or retargeting cookies on ligaplay. We do not track your activity outside ligaplay or share your browsing data with external services.

How long we keep your data on ligaplay

We keep your personal data on ligaplay for as long as your account is active. If you close your account on ligaplay, we delete your personal data within 30 days, except for transaction records that we are required to retain by law (typically 5-7 years). We keep your KTP or passport copy on ligaplay only during the verification process; once verification is complete, we delete the image and retain only a verification confirmation.

We keep transaction logs on ligaplay indefinitely for dispute resolution and regulatory compliance. These logs are encrypted and accessible only to authorized staff on ligaplay. We do not use old transaction data on ligaplay for marketing or profiling purposes.

Jurisdiction notice for ligaplay

Our services on ligaplay are available only where local law permits. We do not offer ligaplay services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access to ligaplay complies with their own jurisdiction's regulations. Our servers may be located outside your jurisdiction, but we comply with data protection laws in supported regions.

If you access ligaplay from a jurisdiction where our services are not available, we reserve the right to suspend or close your account on ligaplay without notice. Any funds in your account on ligaplay will be returned to your registered payment method within 30 days.

Contact us on ligaplay

If you have questions about our privacy policy on ligaplay, or if you want to exercise your rights (access, correction, deletion), contact our support team during business hours. We are available via chat, email, and phone in English and local languages. We will respond to your request within 48 hours on ligaplay.

Our privacy policy on ligaplay is subject to change at any time. We will notify you of material changes via email or in-app notification on ligaplay. Your continued use of ligaplay after a policy change constitutes your acceptance of the new terms.

We at ligaplay are committed to protecting your data and maintaining your trust. If you have concerns about how we handle your information on ligaplay, reach out to our support team—we are here to help.